Selecting a Dashboard

When you log on to CX Insights, the dashboard selection page is displayed. By default, no dashboard is selected.

Open and view a dashboard

Use the Select a dashboard drop-down list to display the available CX Insights dashboards. If you have been assigned access to a dashboard, it is available in the list. Your CIC administrator assigns access rights to view dashboards.

To open a dashboard, select a dashboard from the list. When you select a dashboard it is displayed in the workspace on an open dashboard tab.  Multiple dashboards can be opened in the dashboard tabs.

Related Topics

Finding Your Way Around a Dashboard